Shared Services & GBS Summit

 500.00 excl. VAT

Category:

Description

Starting a Shared Service Centre (SSC) or Global Business Services (GBS) operation takes precious time and energy. Keeping it performing at optimum levels is a constant imperative. Although the world has been going through the digital revolution for several decades, this decade has seen a huge leap forward in the development and application of digital technologies affecting many aspects of our home and work lives. Seeing the current and potential future impact on SSC/GBS operations and BPO engagements, the time to plan and leverage digital thinking is here and now. It is wise, therefore, to regularly consider how best to implement and evolve our operations to optimise our goals, manage costs and continually exceed the expectations of our stakeholders and customers. Corporate Parity’s two-day event will help to illustrate many of the digital options in flight and in plan to equip current or potential stakeholders in the SSC/GBS space with tools to enable great results. This forum will provide examples of best-practices, expert panel discussion, in-depth basic and advanced workshops, and much more…

KEY TOPICS

  • SHARED SERVICES: FROM USEFULNESS TO UTILIZATION
  • KICK-STARTING YOUR RPA STRATEGY
  • MEASUREMENT, REPORTING AND INSIGHTS
  • FIRST DOCTOR‘S SURGERY PANEL
  • PREPERING FOR THE DIGITAL FUTURE
  • PREVENTING CYBER ATTACKS AND THWARTING HACKERS